Our Mission, Vision and Values
Our Mission:
We support the University's education, research and service missions by providing access to key programs for faculty, staff, students and visitors through a variety of transportation services that consider the needs of each customer.
Our Vision:
To be a point of pride for our staff, University and State by:
Delivering exceptional value to our customers and employees
Being an integrated part of the learning community
Offering services and systems that are easy to understand, use and manage
Utilizing industry best practices and cutting edge technology
Demonstrating effective stewardship for our natural environment
Our Values:
SERVICE to our customers, colleagues and community
INTEGRITY honesty, fairness, trustworthiness in all we do
CONTINUAL IMPROVEMENT in our processes, products, services and ourselves
PROFESSIONALISM competency, judgment, reliability, accountability, self-motivation
OPEN-MINDEDNESS when facing new or different people and ideas
Who We Are
We are completely financially independent from the University and State Legislature, we are %100 funded by the services we provide. We are non-profit making: all our revenue goes directly back into our services
We have a staff of 72 including bus drivers; enforcement officers and office personnel.
UNM PATS: Here to get you there
KEY PERSONNEL
Clovis Acosta: Director
Tel: 277 1940
Email: cacosta@parking.unm.edu
Alicia Solano: Admin lll to Director
Tel: 277-9557
Email: solano@parking.unm.edu
Christine Evans: Manager, Events and Services
Tel: 925-9686
Email: cgevans@parking.unm.edu
Monica Apodaca: Supervisor, Customer Relations
Tel: 925-9682
Email: monica@parking.unm.edu
Clara Edwards: Reserve Parking
Tel: 277-1483
Email: cedward3@parking.unm.edu
Brian Kilburn: Public Information Representative
Tel: 277-5692
Email: bkilburn@parking.unm.edu
Danielle Gilliam: Alternative Transportation Information
Tel: 277 0461
Email: dgilliam@parking.unm.edu
Contact Information
Business Hours
Our office is open and available to serve you Mon-Fri, 7:30am to 5pm.
Please note that enforcement hours are Mon-Thurs 7am to 8pm and Friday from 7am to 6pm. More info.
Restricted parking areas (reserved spaces; handicapped; construction zone, etc.) are now subject to enforcement on Saturdays.
Lost and Found Property
Please contact:
Ann Rickard
Tel: 277-0850
Email: arickard@unm.edu
Location
We are located on the north-west corner of Central and University at 1621 Central Ave NE.
Phone
Customer Service: 505 277 1938
Event Support: 505 277 9557
Booted/Towed Vehicles: during business hours 505 277 1938; after hours 505 277 0605
Mail
General:
UNM Parking and Transportation Services
MSC01 1180
1 University of New Mexico
Albuquerque, NM 87131 0001
Citation Payments:
University of New Mexico/University Hospital
MSC01 1180
1 University of New Mexico
Albuquerque, NM 87131 0001
Email
General questions: parktran@unm.edu
Citation questions: Citation Page
Events: events@unm.edu
Website/technical: Web Administrator
