Latest News and Events
New Parking Structures under Construction on C and J Lots
A major construction program begins May 20, 2009. For a fuller briefing, click here.
PATS WINS QUALITY NEW MEXICO AWARD AGAIN!
PATS has won the prestigious Pinon Recognition award for the second time running! Last week, PATS Director, Clovis Acosta accepted the award from Quality New Mexico for demonstrating a strong and deeply-embedded commitment to excellent customer service and continual organization improvement.
The award is based on the utilization of the National Baldridge Criteria for Performance Excellence and is administered and reviewed by Quality New Mexico, the statewide extension of the national Baldridge program.
Baldrige Criteria for Performance Excellence training includes:
Leadership
Strategic Planning
Customer and Market Focus
Measurement, Analysis, and Knowledge Management
Human Resource Focus
Process Management
Results
PATS Director, Clovis Acosta said "Participating in Quality New Mexico is an opportunity to review our PATS' processes, develop ways to improve our services for our customers, and build a stronger, more responsive and innovative organization."
Thsi is the second time that PATS has won this award and it represents the first stage in a path that leads ultimately to national recognition. The next step for PATS is to achieve the Roadrunner Recognition award.
Clovis Acosta continued "At PATS, providing access to the University for students, faculty, staff, and visitors is our mission and our participation in Quality New Mexico helps us achieve our mission in ways that are more efficient and focus on the needs of our customers."
Encouraged by our success, PATS is now even more commited to the aims and aspirations of Quality New Mexico.
