PATS Limited Operations

March 16, 2020

UPDATED 4/3/2020: Normal services hours and operations are expected to resume on Friday, May 1st, 2020. Please continue to check UNM’s dedicated COVID-19 website for up-to-date information on decisions at UNM that could affect our business operations as well as PATS’ website (pats.unm.ed). We thank you for your cooperation during this challenging time.

REMINDER: This notice and its contents apply only to the UNM parking lots and structures (not UNMH). To view the UNM parking lots and structures, please visit


Due to the Governor’s declaration of a state of emergency and the Secretary of Health’s public health order, the University of New Mexico has made the difficult decision to implement limited operations for our university to prioritize the health and safety of our students, employees and the public.

Effective Tuesday, March 17, UNM Parking & Transportation Services (PATS) is making temporary changes in its business, parking, shuttle and enforcement operations. These changes are expected to remain in effect until the University returns to normal business on Monday, April 6. As this is a very fluid situation, please be sure to check UNM PATS website and UNM’s COVID-19 website for any additional changes or updates.

PATS temporary changes in operations are as follows:

PATS Business Office, located at 2401 Redondo Dr. NE, will be closed for in-person services efective Tuesday, March 17 and until the University returns to normal operations. Online services like managing your parking account, appealing a citation, etc. is available on our website at PATS’ primary email account and phone number ( and 277-1938, are being monitored by staff Monday-Friday from 7:30 a.m.–5:00 p.m. Please be aware that because of the high volume of emails and calls a formal response may be a bit delayed.

Effective Tuesday the 17th, parking will be allowed in any available regular permitted parking space that is not otherwise restricted by signage. Please be aware that parking spaces that are restricted by signage – e.g. Reserved, ADA, Patient/Guest/VIsitorFire Lanes, barricaded spaces, etc. – will continue to be enforced M-F, 7am-5pm.

Shuttle service has been suspended pending the University’s return to normal operations. Please check PATS website for updated shuttle information, e.g.routes and schedules.