About Parking & Transportation Services

Connecting UNM

Parking & Transportation Services (PATS) is a self-funded auxiliary department of The University of New Mexico that functions under Institutional Support Services. With over 44,000 students, staff, and faculty coming to the UNM Albuquerque campus on a regular basis, and over 77,000 people traveling to the University-area on a regular basis, our system is designed to provide reliable and orderly access to the campus. Our responsibility, encompassed in our mission, is to support the University's education, research and service missions by providing access to key programs for faculty, staff, students and visitors through a variety of transportation services that consider the needs of each customer. This responsibility includes managing approximately 15,900 parking spaces, facilitating the movement of 1.7 million passengers annually from nearby parking lots onto campus and around campus, and providing a full range of transportation choices through the provision of the alternative transportation programs. All of the revenue we generate is reinvested in providing our services.

A dedicated team of about 80 student and staff employees carry out our day-to-day operations. Our parking operations include the distribution and regulation of daily, permitted, and event parking, as well as the maintenance of parking lots and garages. We welcome you to explore this site further to learn more about who we are and what we do.

Mission

Parking and Transportation Services supports the University's education, research and service missions by providing access to key programs for faculty, staff, students and visitors through a variety of parking and transportation services that consider the needs of each customer.

Vision

To be a point of pride for our staff, University and State by:

  • Delivering exceptional value to our customers and employees
  • Being an integrated part of the learning community
  • Offering services and systems that are easy to understand, use and manage
  • Utilizing industry best practices and cutting edge technology
  • Demonstrating effective stewardship for our natural environment

Values

SERVICE to our customers, colleagues and community
INTEGRITY: honesty, fairness, trustworthiness in all we do
CONTINUAL IMPROVEMENT in our processes, products, services and ourselves
PROFESSIONALISM: competency, judgment, reliability, accountability, self-motivation
OPEN-MINDEDNESS when facing new or different people and ideas

Funding

We are completely financially independent from The University and State Legislature as we are 100% self-funded by the services we provide. We are non-profit making: all our revenue goes directly back to help pay for our operational and capital expenses (e.g. lot repair and maintenance, bus purchases, etc.). Our staff includes bus drivers, enforcement officers, office personnel, and student employees.

Professional Affiliations

  • National Parking Association
  • National Safety Council
  • New Mexico Transportation Association
  • Society of Human Resource Management
  • Southwest Parking & Transportation Association