Frequently Asked Questions (FAQs)

Do you have a question about PATS? Find the answer centrally located here on our FAQs page. Our FAQs page is divided into three distinct areas:

  • Parking & Permits
  • Enforcement & Citations
  • Shuttles & Alternative Transportation

Can't find your answer? Contact our Business office in-person, 2401 Redondo Dr. NE (Southwest corner of the Cornell Parking Structure), by phone 505-277-1938, or by email parktran@unm.edu.

Parking & Permits

There are a few simple ways to buy your permits. You can come into our Business office, 2401 Redondo Drive NE (across from the Bookstore in the Cornell parking structure), or purchase online through My Parking Account.

Be sure to have your UNM ID and your current vehicle registration. Information should include make, model, color, license plate number, and VIN. If you are a UNM employee, also bring a copy of your offer letter.

Permits are available for purchase during the last week of July or the first week of August before the start of the new academic year.

For academic year 2024-25:

Campus Resident: R, S (Lomas), INS, and GR zones - Thursday, July 25 at 7:30 a.m.
Proximity & Structure: G*, L*, P, T, and Y (Yale) zones - Tuesday, July 30 at 7:30 a.m.
Commuter: K, Q*, and South zones - Thursday, August 1 at 7:30 a.m.

*Permits subject to eligibility criteria.

Summer term permits usually are available for purchase during the last week of May. Summer 2024 permits are currently unavailable for purchase.

No. If you have a state-issued placard that has been issued to you, you have many accessible parking options around campus. You may park in any designated accessible parking space, any regular permitted space, and any pay station space (including parking structures).

No. R-lot permits are specifically designated for students who live on campus. You may try to purchase G*, T, P, Y (Yale), L, Q*, K, and South lot permits.

*Permits subject to eligibility criteria.

Yes, you can sign yourself up to be added to a waitlist through My Parking Account.

Yes. We have two (2) parking structures and many surface lots with pay stations that offer $1.75/half-hour fees. Yale and Cornell parking structures offer an evening flat rate of $7 from 3 p.m. to midnight.

There are several great ways to contact us.

There are at least ten (10) motorcycle parking areas on Central campus. Yearly motorcycle permits are available for $87. If you already have a vehicle permit, your motorcycle permit is free as long as the motorcycle is registered to your name and you don't live on campus.

Driving vehicles intended for roadway use (such as scooters, and mopeds) on sidewalks or pedestrian pathways is prohibited per Univeristy Administrative Policy 2260, Section 4. As a result of this policy update scooters and mopeds  will no longer have access to park at bicycle racks located around campus.

Mopeds and scooters may be registered with PATS to receive a FREE moped/scooter permit valid for parking in designated moped/scooter permit parking areas if a parking permit is tied to that same account. Otherwise, view information about purchasing a moped/scooter permit through the moped/scooter parking page.

Enforcement & Citations

The 3:45 p.m. Rule allows permit holders to park in any available space at a specified surface lot that isn't an ADA space, reserved space, pay station space, or sturcture space after 3:45 p.m. Monday through Friday. This is especially helpful for those with Park & Ride oermits (G, Q, K, and South lot) who take an evening class or need to come to campus later in the day.

Permit zone combinations for the 3:45 p.m. Rule are as follows:
If you have: A, B, C, F, G, GR, GR Fac/Staff, INS, J, L, Lobo Village, M, P, Q, RIO, South, S Fac/Staff, T, U, W, or Yale permits

You may park your vehicle at any regular unmarked space in: A, B, C, F, G, J, L, M, P, Q, RIO, South, T, U, W lot (No pay station)

Yes! You can use your Lobo Village permit to park in any of UNM proximity lots after 3:45 p.m. Monday through Friday. This does not include parking structures or reserved parking spaces.

No. If you would like to park on campus during the weekend, you are welcome to do so. We DO enforce pay station spaces (including parking structures), reserved spaces, R-lot, and ADA spaces. Any surface lot with available spaces is able to be used.

Enforcement hours for the Fall and Spring semesters are as follows:

  • Monday–Thursday: 7 a.m. to 8 p.m.
  • Friday 7 a.m. to 6 p.m.
  • Saturday & Sunday: Hours subject to change

Visit our enforcement page for detailed information on break and holiday hours

There is no free parking on campus. However, if you park on campus outside enforcement hours it is likely you won't be ticketed.

Parking structures and pay stations offer $1.75/half-hour fees. Yale and Cornell parking structures offer an evening flat rate of $7 from 3 p.m. to midnight.

South lot permits are honored in Q-lot during Spring and Summer breaks.

You can make a payment of your citation online through My Parking Account, in-person at our Business office, or via mail.

PATS Mailing Address:
UNM Parking & Transportation Services
MSC04 2547
1 University of New Mexico
Albuquerque, NM 87131-0001

Yes. If you would like to appeal your citation, you may do so online through My Parking Account. You have five (5) business days to appeal a citation from the issue date.

We only allow appeals online so that there is a paper trail for the citation being appealed. We also want there to be a seperation of dutiesto ensure that all appeals are handled fairly and equally.

Yes. You may appeal your citation a second time if the appeal was not granted the first time. This will be an administrative review.

You can get three (3) citations. We encourage people to come speak with us about why they may have received a citation, how to prevent the citations in the future, etc. before we immobolize a vehicle.

Shuttles & Alternative Transportation

Detailed information about shuttle routes and schedules can be found hereDownload the PassioGo! app on Android or iOS for real-time GPS tracking for all UNM shuttles. Don't want to download? Try the PassioGo! website here.

Call our Shuttle & Transportation office at 505-277-0850. We need to know what time you were on the shuttle and what shuttle route you were traveling on (or shuttle number if you have it). We will also need a brief description of the item.

If you cannot get ahold of someone and leave a voicemail, make sure your leave your contact information including your name and phone number for a call back.

The Downtown ABQ shuttle stop is located on 1st Street NW, just North of Silver Avenue SW, in front of the Greyhound bus station. The UNM Central campus shuttle stop is located on Las Lomas Road NE, just west of Yale Boulevard, North of Dane Smith Hall.

Yes we do! We have several other options including bike racks located around campus, bike lockers available for rent, discounted rates for the Rail Runner, and several others! Check out our website for more information about all of our Alternative Transportation options.

No. The price to rent any size PATS shuttle is the same because the fee you pay, mainly covers the cost of the shuttle driver and the gas. UNM Departments or organizations sponsored by a UNM Department may rent our shuttles.