Phasing PATS Return to Full Operations

May 29, 2020

On March 17, 2020, The University of New Mexico limited its operations to align with state and federal guidelines and, above all, to protect the pack due to the coronavirus outbreak. Recently, UNM President Garnett S. Stokes announced that as of June 1, 2020, The University will enter an initial phase towards Bringing Back the Pack.

Beginning June 1, UNM Parking & Transportation Services (PATS) along with several other University departments, has been permitted to return to campus to resume essential operations. PATS will begin its return to service in a gradual and thoughtful manner that considers the safety and well-being of staff and community, while balancing its mission to provide access to key programs for faculty, staff, students and visitors through a variety of parking and transportation services that consider the needs of each customer.

In preparation for the first phase of resumption of operations, PATS has put into place systems that align with the state’s COVID-19 Safe Practices (CSPs) for businesses. Over the ensuing months and as The University gradually returns to normal operations, PATS’ systems will be further refined and adjusted as needed. These systems and processes are necessary for protecting the health of the University community and support the effective delivery for services as more people return to campus.

Beginning June 1, PATS will resume operations as follows:

The PATS Business Office, located at 2401 Redondo Dr. NE, will continue to be closed, but will continue to offer online services like managing your parking account, appealing a citation, etc. through our website: Additionally, you will be able to reach the PATS’ parking office by calling 505-277-1938 Monday through Friday between 7:30 a.m. and 4 p.m. (shortened business hours) or by email at

Effective Monday, June 1, 2020, Parking Enforcement will resume operations on the summer enforcement schedule:

  • Monday-Thursday: 7 a.m. – 6 p.m.
    • Friday: 7 a.m. – 5 p.m.


Per norm, those parking spaces restricted by signage (e.g. ADA, Reserved, Patient/Guest/Visitor, etc.) will be enforced per norm. During the week of June 1, “light enforcement” will be performed for the regular permitted parking spaces in the lots and structures, e.g. warnings issued to alert customers of a possible parking violation. Please call PATS parking office if you have any questions or concerns.

Parking Areas Subject to Enforcement 24/7

As a reminder, the pay station parking spaces in the Yale and Cornell parking structures and surface lots are subject to enforcement 24/7. Regulations pertaining to fire, safety, reserve and ADA accessible parking spaces also necessitate and require enforcement 24/7, 365 days of the year.



 Effective June 5, 2020, the following shuttle routes are on regular summer semester schedule from 6:30 a.m. to 7:00 p.m., Monday- Friday:  

 G/Q/(U) Shuttle route 

Redondo Shuttle route

SSSC Shuttle route

 *Normal routes with limited shuttle buses on each route.

Reminder: South Lot is closed for the summer, therefore South Lot permits are honored in Q Lot until the start of the AY2020-2021 Fall Semester on Monday, August 17.

Please continue to check the dedicated COVID-19 website for up-to-date information on decisions at UNM that could affect our business operations and services. We thank you for your cooperation during this challenging time.